Contact Us

Consumers who have questions or comments about Thomas' products (in the U.S. only)
may contact us via mail, phone, fax or e-mail. You may also try our FAQs.

*For urgent inquiries, please contact our Consumer Hotline Number at 1-800-984-0989.
If calling after the normal business hours of Monday through Friday from 8:00 a.m. to 8:00
p.m. (Eastern Standard Time) there is an after-hours answering service that will assist you.

Have a comment about our drivers? Click here.

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If you correspond through email, please note that we
cannot guarantee a response by email; however, we'll
do our best to respond by telephone or
traditional mail. We ask for all customers' telephone
numbers, as we may need to call you to obtain specific
information in order to answer your request.